In their 2nd Annual U.S. Mobile Path to Purchase Study, xAd and Telmetrics concluded that consumers are reaching for their smartphones and tablets earlier and more often in their search for local goods and services. They also found that key factors like local relevancy and promotions highly influenced consumers’ purchase decisions.
Mobile Used Early & Often
The study reports 45% of consumers that are searching for local products and services will reach for their mobile device first when starting a search, and 49% will use a desktop device. However, when it comes to the mobile user, 54% of all mobile users will look to an additional media source at some point in their purchasing process, while the remaining 46% will use their mobile device as their sole primary search tool.
Additionally, it was found that half of mobile users will use their device at the start of the search process with 1 out of 3 using their mobile device throughout the entire process.
Mobile Conversions Impacted by Device and Location
Local relevancy was a top motivator for consumer purchase selection, as 1 in 3 smartphone users and 1 in 4 tablet users utilized their devices to search specifically for contact information such as an address, phone number, or driving directions. The study also concluded that 60% of mobile users expect businesses to be within walking distance or a 5 mile driving radius.
Mobile users who participated in this study were found to have high purchase intent with 60% of smartphone users and 53% of tablet users completing purchases related to their mobile search. 74% of smartphone users completed transactions offline or in-store, while 54% of tablet related purchases were made online through a mobile device or PC, and 22% of mobile users completed transactions directly through their mobile device.
Leverage Digital Media is a SEO company in Tampa that specializes in mobile search and design. If you would like more information on how we can help you increase mobile traffic and conversions, please call us at (866) 611-6267 or submit our contact request form.